The French company Titelive, which arranges the software for many Dutch bookstores, has been shut down, allegedly due to a ransomware attack. The company says that approximately 130 bookstores in the Netherlands will be disadvantaged as a result. According to ICT platform Computable, the hackers demand a high ransom.
The database of books and invoices of the bookshops is not damaged, but they cannot access it. As a result, everything now has to be maintained manually and that means extra work.
The TiteLive software is used by more than 1000 stores in the Benelux and France, can be read on the company’s site.
Bookstore chain Libris says that its affiliated bookstores are also affected by the hack, an estimated 90 branches. There doesn’t seem to be any real damage. “You do receive a book from the printer now, but you don’t know for whom,” says Jan Peter Prenger of Libris.
“When people order, bookstores have to work manually. Books can be sold in the shops, but it’s very annoying.”
Data not touched
Athenaeum Boekhandels says they can simply sell books in the shops, but confirms that it is not possible to get into their system. “The portal has been hacked, but fortunately nothing has happened to the database. We can just sell books, the cash register works.”
Normally, the bookstores can import an arrived box of books and send it to the buyers. The hack prevents them from seeing customer orders.
The Rotterdam bookshop Donner reports on the site that it was also hit by “a digital attack” yesterday. “The data has not been touched,” Donner writes. “But the recovery has taken some time. We are back online, but you may still be affected by this attack. Thank you for your understanding.”
Bookstore system hacked: 130 Dutch stores cannot access the database
Source link Bookstore system hacked: 130 Dutch stores cannot access the database