For the third day in a row, a ‘serious technical malfunction’ is hampering the tax authorities’ tax return campaign. Many people are still unable to file a declaration online. Thanks to work on the IT infrastructure, the situation has improved slightly, but the number of users remains limited for the time being, according to a spokesman, in order to prevent new problems.
The cause of the malfunction is not yet known. The tax authorities are still investigating this. On Tuesday, a spokesperson indicated that there was no question of overload due to crowds or a targeted attempt to take the site offline with many login attempts, a so-called ddos attack.
Tuesday evening and last night, work was carried out on the IT infrastructure to solve the problems as quickly as possible. “We are on the right track to solve the problem. At the moment it is being carefully examined whether this is really the case ‘, it says.
In the meantime, the maximum number of users will be limited “to keep the ICT landscape stable,” said the spokesperson. “We keep this stable so that people can file a report successfully when they are logged in. The maximum number of users will be gradually increased today, if the infrastructure remains stable. ”
Due to that maximum number of users, it is sometimes not possible to log in to My Tax Authorities. Visitors to the site will see the following message: It is currently very busy at Mijn Belastingdienst. If you are unable to log in, file a tax return at a later time. Or see whether you can file a declaration with the 2020 declaration app.
The spokesperson calls this ‘of course very annoying’ for the people who currently want to file a report, but according to him not everyone has to deal with the malfunction. Between the start of the tax return campaign, Monday, and Wednesday morning at 7 a.m., more than 350,000 people successfully reported the crime. Entrepreneurs and private individuals have until May 1 to file the declaration for 2020. Anyone who applies for a postponement before 1 May has until 1 September to file a declaration.
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Tax and Customs Administration restricts online declaration due to ‘serious’ malfunction | Tech
Source link Tax and Customs Administration restricts online declaration due to ‘serious’ malfunction | Tech