Consumer group Consumentenbond has reported four major tour operators to an advertising standards body for misleading large potential holidaymakers.
Constraint bond saw 300 special offers advertised on 12 tour operator websites including ANWB, Corendon, Sunweb, VakantieDiscounter, D-Reizen, Prijsvrij, Stip and Tui.
According to Consumentenbond, about 83% of holidays were found not to be available at the advertised price, while others were completely non-existent.
For example, a trip to Cyprus advertised by D-Reizen for €450 had so many add-ons collected during the booking process that the price was double the advertised amount.
“Tour operators do not mention compulsory costs such as tourist taxes, booking fees and other costs. rice field.
“It is very frustrating to see costs increase at every step of the booking process. is clear, you should be able to book your vacation at the advertised price.
Consumentenbond reported the most blatant offenders, Corendon, Stip, Prijsvrij and D-Reizen, to the Advertising Standards Authority. Consumer and market authority ACM said it will begin its own checks in April and will fine non-compliant tour operators.
Corendon and Corendon’s subsidiary Stip Reizen admitted wrongdoing but accused “manual data entry” and then changed prices, broadcaster NOS reported.
https://www.dutchnews.nl/news/2023/03/beware-sneaky-holiday-offer-add-ons-warns-consumentenbond/ Beware of Sneaky Holiday Offer Addons, Warn Consumentenbond