This is the Konica Minolta error collection. It is one of our Printer error Codes. We have made it easy for our readers to find error codes and their solutions based on the printer brand. This is because the naming scheme tends be very brand-specific.
Like Melanie with the Brother Printer error codes article I will do the same for Konica Minolta. Konica Minolta is a specialist brand in printer tech. However, our readers seem to be experiencing a lot of error codes so let’s get into it.
Before we start troubleshooting your printer error codes
The purpose of error codes is to clearly indicate a problem in a printer’s printer. Konica Minolta printers don’t seem to be an exception to this rule. Below is a list of common Konica Minolta error codes that you might encounter when using one. To find the error, the best way to do so is to use the Ctrl+F combination. Good luck!
You can see that many of these terms seem too technical for most people. However, you can help yourself by looking at the Konica Minolta User Manual which corresponds to your device. All of these terms will be covered in those documents.
Konica Minolta Error Code 0094 Solution
The code 0094 refers to the IDC sensor not being able to detect shutter level and retraction failure. This issue is most common with the BizHub series of printers, the C35.Otherwise, you can also look for Printer Repair Expert Dubai.
It is important to verify all connections in order to resolve the 0094 error. This includes the M2-PRCB-PJ6 connector and the M2 connection, which ensures the drive is properly coupled. The connector between IDC and PRCB PJ24 is also crucial in resolving the issue.
If you are still having trouble with the 0094, you may need to look at the IDC sensor and the SD2 or M2 functions for functionality. These modules and PRCB will have to be changed if they aren’t functioning.
Konica Minolta Error Code 107 Solution
One of the following could be the reason for the code 107 (also known as the “scan-to-email error code 107”).
- The printer cannot connect to the shared folder or log in.
- The shared folder is not available
- The firewall does not allow the SMB port to be opened
This code is used to resolve code 107. The TCP 445 port must be allowed in your firewall. This is because the printer will not connect to the shared directory. Try to open the port by activating File and Printer Sharing functionality in your Windows settings. While you’re at it, check that the shared folder has the correct access rights. Also make sure they comply with your requirements.
If you are still experiencing an error in scanning for email, then the final step would be to verify the name of your shared folder. It is best to use standard numbers and letters for the name of the shared folder. This will prevent problems later on.
Konica Minolta Error Code 535 Solution
The code 535 is caused by Also known as the scan error , which refers to either an SMTP server or authentication error. This error occurs when you try to scan an email using the BizHub series of printers C368.
First, check whether your company has recently changed email passwords. This is a good practice to ensure security. The Konica Minolta configuration email must also be updated if the password for the email address has been changed. The error should be fixed once the email address is updated with the new password for the printer.
If the code 535 does not resolve you can factory reset your printer and create a new account. It is recommended that you create a hidden user with an e-mail address and passwords that cannot be changed at any time. This will eliminate the possibility of this error occurring.
Konica Minolta Error Code 57 Solution
This code 57 is caused by the printer’s inability connect to the WebDAV server (an extension to HTTP for collaborative editing), disabling the network scan function, and sending either the “scan-to-network error” or “scanto email error” codes.
If you have the error code 57 in your scan, first check that the SMB features are disabled. This will prevent Konica Minolta printers from working with Windows 10. Open an elevated command prompt window, and then type the following command to detect SMBv1 status.
sc.exe qc lanmanworkstation
To enable SMBv1, enter the following commands:
sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi sc.exe config mrxsmb10 start=auto
This will reset the SMB protocols to working condition, and eliminate the error that you experienced on your Konica Minolta Printer.
If you are still experiencing the error code 57, make sure to check all physical connections such as cables, splitters and cables. Also, ensure that nothing is incorrectly plugged. To ensure that the Ethernet cables are working properly, it is best to replace them with newer ones.
Konica Minolta Error Code C0202 Solution
This error code indicates that jammed paper is the reason for this error code . It is indicated by the power surge of the paper tray lift motor which is sending the signal to start the error.
To fix the problem, turn off the printer’s power and empty the paper tray. Then, pull out the printer’s power cord. This will give you an idea of what is causing the problem. The paper tray lift motor is likely to be in that area. Remove any paper stuck between the rollers or the guides by gently pulling it out. Reattach all the parts you have removed to their original locations and ensure that everything works well together. Turn on the printer to confirm that the error has not occurred again.
If the problem persists, take the paper tray out and inspect the status of your tray limit sensor. You should also check any connectors that may be nearby. If they are all connected correctly, you’ll need to replace them, most likely the M12 -PRCB C25 connector or the connector between PS25 I/O. For more information, refer to the Konica Minolta User Manual. This is a complete repair.
Konica Minolta Error Code C0500 Solution Very similar to C0501 Error code
This error code refers to a heating element abnormality. Heating elements are used to heat up Konica Minolta printers to the optimal temperature. If the surface temperature of the roller is not at the desired level, the machine will give out the C0500 error code.
Turn off the machine and plug in the power cable from the wall socket to resolve the problem. You should be familiar with heater lamp fuse, roller thermostat, interlock switches, as they are the most likely to be the cause of the problem. If there are no problems in the subsystem, the heater lamp fuse must be turned on. It should be replaced if it doesn’t. If the error occurs again, you can be certain that it is either the roller thermostat of the interlock switches. It is best to contact a professional technician if this happens with your printer.
Konica Minolta Error Code C2152 Solution
This error code refers to an issue with the transfer-belt retraction function. It is a failure to retract, or it slips past its endpoint. The screen will also display the generic maintenance symbol.
Remove the transfer belt unit from the housing to resolve the problem. Be careful not to damage the sensor plates. This is where the problem is most likely to be found. All surfaces should be thoroughly cleaned with rubbing alcohol and cotton pads. Turn off the printer and wait at least 20 seconds before trying to reset the code. Next, hold the utility button and press the power switch. The display should display a Troubleshooting Reset message. Click on it to confirm and then the error should be gone.
If you are unable to resolve the problem, it is best that you consult a Konica Minolta technician. The solution may include replacing components such as the M1 -PRCB CN14 connector or PS39 relay and PRCB.
Konica Minolta Error Code C2204 Solution
This error code is caused by a failure of the waste toner transport motor. This sensor is closely related to the toner lock sensor, which posts an error code when it becomes stuck in a blocked or unblocked position for a specified amount of time.
It is important to inspect the waste toner container to resolve the problem. The bottom is likely to have hardened toner material that has reached the motor’s gears and caused overload. This is a good sign because it means that only the gears will need to be replaced. It is best to have a Konica Minolta certified technician do this.
If you are unable to resolve the problem by cleaning out the waste box and the motor gears, it is possible that the controller board has been damaged. It is worth taking your printer to a certified repair shop in this instance. However, this is usually the most costly repair.
Konica Minolta Error Code C2555 Solution Very similar to C2556 Error code
This error code is caused by low toner density in the Yellow imaging unit. The TCR sensor posts this error when it detects a T/C ratio less than 0.20%.
Some elbow grease is needed to resolve the problem. To start, shake the cartridge to ensure that the mixture is mixed properly. It can be reinstalled and printed again.
If the problem persists, clean and replace the yellow imaging unit’s TCR sensor.
The C2556 error code, which indicates excessive toner density, is closely related. The solutions remain the same.
Konica Minolta Error Code C2557 Solution
This error code is caused by low toner density in the Black imaging unit. If the T/C ratio is less than 3.3%, this error message will be displayed.
To solve the problem, remove the black cartridge from its seat and shake it vigorously. If the mixture is still not settled, this will solve the problem. To test, place the cartridge back in its original location and perform another printing task.
If the problem persists, you will need to clean the density sensor located underneath the Black imaging device. For this, you can use rubbing alcohol. Once you have done that, start the printer
troubleshooting command. If any issue is related to the printer visit the printer repair technician dubai.
Konica Minolta Error Code C2558 Solution
This error code was caused by extreme Black imaging unit density. This message will not appear on the screen if the T/C ratio is less than 12%.
To solve the problem, take out the toner cartridge. Stir the mixture up well. This will be helpful in situations where the mixture isn’t mixed correctly, which can happen quite often. After you have completed the process, insert the cartridge again and print another test page to confirm that it resolved your issue.
If you cannot resolve the problem by shaking your cartridge, it may be the fault of the density sensor. They rarely fail so you will need to clean the cartridge with rubbing alcohol. The sensor is located underneath the adjacent cartridge. After cleaning it, you can perform the printer troubleshooting process on your printer.
Konica Minolta Error Code C3451 Solution This error is caused by a fuser malfunction.
First, turn off the main power switch to reset your printer. Next, press the Counter key and turn the main power switch on again. The display will show a Troubleshooting Reset message. Click on it to confirm. After turning off the main power, wait at least 20 seconds before you turn it on again. It is possible that the C3451 error was an accidental occurrence.
If the problem persists it’s a good idea to contact a Konica Minolta certified technician. The solution involves changing the fusing unit and PWB-M components. It is also possible to change the PU1 part which can be difficult for someone not trained as a technician.
Konica Minolta Error Code C5102 Solution
This error code occurs when the transport motor is unable to turn. It could be caused by a physical obstruction within the gears that causes excessive power delivery over a long time, which in turn results in the error message.
It is important to inspect the M1 connector for any irregularities, such as a poor connection. Also check the M1’s drive coupling. This should allow the M1 to move freely when tested. You can lubricate the coupling with some machining oils. A paper jam could also cause a surge in power, although this may not be shown on the display. You should inspect all rollers for any paper jam or other obstruction that could prevent the components from moving freely.
If the problem persists, either the M1 or PRCB connector will need to be replaced with new parts. It is best to contact a Konica Minolta certified technician to do the job.
Konica Minolta Error Code E301 Solution Also known by Error C–E301
This error code can be caused by corrupted firmware, or overprinting jobs.
To fix the problem first reset your printer and delete any printing jobs that are not in its queue.
We recommend a hard reset if the problem persists. If the problem persists, corrupted firmware may be the cause. This can be solved by installing the most recent firmware for your printer.
Konica Minolta Error Code T82 Solution
This error code occurs because the fax unit is unable to answer the callback. The job will remain on the job listing and then overload the queue.
In order to resolve the problem, you need to change the dialing method from “PB” to “PB”. This error is most likely caused by the default setting of “20 PPS”, which can often be found in the Utility section. This setting can be changed in the Utility section. Next, go to Admin Settings – Fax Settings – Line Parameter Settings and finally, you will reach the Dialing Method option.
If the problem persists, verify that the destination address is correct, and confirm that the recipient fax machine works.